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PayU - Cards

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This page presents all information about the PayU connection using Cards as payment. Use the following buttons to navigate to the desired section.

General Information

Captures

Refunds

Voids

Installments

Chargebacks

Security

Testing Guidelines

Integration Configuration

Production Environment

Connecting with Yuno

Mandatory fields when integrating via Yuno:

nationality
telephone_number
country (transaction)
cards.soft_descriptor
tax_amount
tax_percentage

General information

Countries:

argentina-flag
Argentina
brazil-flag
Brazil
chile-flag
Chile
costa-rica-flag
Costa Rica
colombia-flag
Colombia
el-salvador-flag
El Salvador
guatemala-flag
Guatemala
honduras-flag
Honduras
mexico-flag
Mexico
panama-flag
Panama
peru-flag
Peru
south-africa-flag
South Africa

Currencies:

ARS, BRL, CRC, CLP, COP, GTQ, HNL, MXN, NIO, PAB, PEN, USD, ZAR

Payment methods:

Credit card
Credit card
debit card
Debit card
Prepaid card
Prepaid card

Minimum amount:

Generally defined by issuer bank, if an specific amount is required the configuration would be validated by PayU.

Maximum amount:

Generally defined by issuer bank, if an specific amount is required the configuration would be validated by PayU.

TRX limit:

No

Support of international BIN:

Yes, accepted in all countries.

Activation of functionality:

Yes, must be set up in Pay U's side.

TRX without CVV:

Supported for all countries except Panama. By default, processing credit cards without security code is not enabled, available under customized commercial agreements.

Purchase TRX in 1-Step:

Supported in all countries.

Purchase TRX in 2-Step:

Argentina: Supported
Brazil: Supported
Chile: Supported, under request only
Colombia: Supported, under request only
Mexico: Supported
Panama: Not supported
Peru: Supported

Support for recurrency:

Yes

Particularities:

Tokenization, feature is available under customized commercial agreements.

Webhooks:

Yes

Supported businesses:

PayU doesn’t support crypto businesses.

Captures

Partial capture:

Supported for all countries except Panama.

Multiple captures:

Argentina: Supported for local currency, must be enabled in your provider configuration.
Brazil: Supported for local currency, must be enabled in your provider configuration.
Chile: Supported.
Colombia: Not supported.
Mexico: Supported for local currency, must be enabled in your provider configuration.
Panama: Not supported.
Peru: Supported for local currency, must be enabled in your provider configuration.

Maximum time to capture an authorization:

Argentina: 14 days.
Brazil: 7 days.
Chile: 7 days.
Colombia: 10 days.
Mexico: 30 days.
Peru: 7 days.

Captures over the amount of authorization:

No

Refunds

Refund support:

Yes, supported for all countries.

Partial refunds:

Argentina: Supported for the following payment methods: VISA, MASTERCARD, AMEX, DINERS, Argencard.
Brazil: Supported for the following payment methods: VISA, MASTERCARD, AMEX, DINERS.
Chile: Supported.
Colombia: Supported.
Mexico: Supported for the following payment methods: VISA, MASTERCARD.
Panama: Not supported.
Peru: Not supported.

Multiple refunds:

Yes, not supported for Colombia or Panama.

Time to request refund:

Argentina: 10 min - 365 days (180 days for partial refunds)
Brazil: 10 min (1 day for partial refunds) - 90 or 120 days*
Chile: 10 min - 90 days
Colombia: 10 min - 2 years
Mexico: 10 min - 45 or 180 days*
Panama: 10 min - 180 days
Peru: 10 min -180 days
*Depending on the network

Time to process refund:

Argentina: 1-30 working days
Brazil: 1-15 working days
Chile: 8-20 working days
Colombia: 1-30 working days
Mexico: 1-30 working days
Panama: 1-8 working days
Peru: 15-25 working days

Voids

Void support:

Argentina: Supported (to support multiple and partial voids, you must enable multiple captures in your provider configuration).
Brazil: Supported (to support multiple and partial voids, you must enable multiple captures in your provider configuration).
Chile: Supported (multiple and partial voids not applicable).
Colombia: Not supported.
Mexico: Supported (to support multiple and partial voids, you must enable multiple captures in your provider configuration).
Panama: Not supported.
Peru: Supported (to support multiple and partial voids, you must enable multiple captures in your provider configuration).

Void to authorization:

Yes

Void to refund:

No

Installments

Capability to define the installments when creating the payment:

Installments are supported for credit cards, not supported for Panama and Mexico. For Mexico, if installments are required, commercial team should set the months without interests configuration or integrate PayU's promotions API.

GET endpoint available for retrieving the permitted BIN for the installments:

No

Possibility to choose who will be responsible for financing installments:

Supported in Argentina and Mexico.

Conditions or restrictions:

Installments are managed per country.

Deferral date availability:

No

Grace period:

No

Minimum number of installments (#months):

  • Argentina: 1
  • Chile: 1
  • Colombia: 1
  • Brazil: 1
  • Peru: 0, 2

Maximum number of Installments (#months):

  • Argentina: 24 (except for Naranja that supports up to 12).
  • Chile: 48
  • Colombia: 36
  • Brazil: 12
  • Peru: 36

Chargebacks

Notifications of chargebacks:

Yes

Defined period to make a chargeback:

Up to 120 days after the transaction date for local cards and 180 days for international cards.

Endpoint for disputes:

No, there is an option to check them through the control panel.

Maximum time to dispute a chargeback (provide evidence):

Argentina: 5 working days.
Brazil: 12 working days.
Chile: 5 working days.
Colombia: 2 working days.
Mexico: 12 calendar days.
Panama: 8 working days.
Peru: 6 working days.

Security

E3DS v2:

External 3DS 2.0 available for Brazil and Colombia supported for Visa and Mastercard.

Testing guidelines for sandbox environment

Necessary fields for testing:

If you want to perform tests through PayU, you need to use the following credentials in the request, depending on the country of your account:
Merchant ID 508029
API Login pRRXKOl8ikMmt9u
API Key 4Vj8eK4rloUd272L48hsrarnUA
Public Key PKaC6H4cEDJD919n705L544kSU
Account ID
  • Argentina: 512322
  • Brazil: 512327
  • Chile: 512325
  • Colombia: 512321
  • Mexico: 512324
  • Panama: 512326
  • Peru: 512323

Test cards Argentina:

Card Number
AMEX Credit Card 376414000000009
ARGENCARD Credit Card 5011050000000001
CABAL Credit Card 5896570000000008
CENCOSUD Credit Card 6034930000000005 - 5197670000000002
DINERS Credit Card 36481400000006
MASTERCARD Credit Card 5399090000000009
NARANJA Credit Card 5895620000000002
SHOPPING Credit Card 6034880000000051
VISA Credit Card 4850110000000000 - 4036820000000001
VISA Debit Card 4517730000000000

Test cards Brazil:

Card Number
AMEX Credit Card 36213800000009
DINERS Credit Card 36213800000009
ELO Credit Card 5067310000000002
HIPERCARD Credit Card 6062825624254001
MASTERCARD Credit Card 5123740000000002
VISA Credit Card 4422120000000008 - 4984460000000008

Test cards Chile:

Card Number Cardholder CVV Expiration date
AMEX Credit Card 377825000000005 Follow the testing values according to the expected result
DINERS Credit Card 36525200000002 Follow the testing values according to the expected result
MASTERCARD Credit Card 5457210001000019 BKN_DMC_001 300 12/25
MASTERCARD Debit Card 5204730000001003 BKN_MCS_001 100 12/25
MASTERCARD Prepaid Card 5185540320000012 BKN_DMC_001 001 12/25
VISA Credit Card 4761340000000035 VISA_GLOBAL_3 846 12/27
VISA International Card 4005520000000129 VISA_ECOMMERCE_03 921 12/27
VISA Dedit Card 4761340000000050 VISA_GLOBAL_5 846 12/27

Test cards Colombia:

Card Number
AMEX Credit Card 377813000000001 - 377847626810864 - 376402004977124 - 376414000000009
CODENSA Credit Card 5907120000000009
CRM Credit Card 5282096712463427
DAVIVIENDA Credit Card 5247081012761500
DINERS Credit Card 36032400000007 - 36032404150519 - 36032440201896
MASTERCARD Credit Card 5471300000000003 - 5120697176068275
NEQUI Credit Card 4093551018099251
VISA Credit Card 4097440000000004 - 4037997623271984 - 4111111111111111
VISA Debit Card 4509420000000008

Test cards Mexico:

Card Number
AMEX Credit Card 376675000000005
MASTERCARD Credit Card 5491380000000001
MASTERCARD Debit Card 5256780000000007
VISA Credit Card 4268070000000002
VISA Debit Card 4415490000000004

Test cards Panama:

Card Number
MASTERCARD Credit Card 5455040000000005
VISA Credit Card 4723030000000005

Test cards Peru:

Card Number
AMEX Credit Card 377753000000009
DINERS Credit Card 36239200000000
MASTERCARD Credit Card 5491610000000001
MASTERCARD Debit Card 5236930000000003
VISA Credit Card 4907840000000005 - 4634010000000005
VISA Debit Card 4557880000000004

Limitations/ Specifications for testing:

To get approved transactions:
Send APPROVED in the name of the cardholder.
Send 777 in the CVV of the card (for AMEX, use 7777).
The test parameter and the description also define the state. If it doesn't work with test set as false, change its value to true.
Send the month of the expiration date of the card less than 6 and the year must be 2023 or higher. Example: 05/2025.

To get declined transactions:
Send REJECTED in the name of the cardholder.
Send 666 in the CVV of the card (for AMEX, use 6666).
The test parameter and the description also define the state. If it doesn’t work with test set as false, change its value to true.
Send the month of the expiration date of the card higher than 6 and the year must be 2023 or higher. Example: 07/2027.

Aditional information:
For the card number you must enter a valid number, corresponding to the franchise sent in the request. You can use an online card generator for testing purposes or use one of the cards available for your country mentioned before.
To test cards in Chile, use the cardholder name, CVV and expiration date displayed in the example cards.

Integration configuration

Credentials and steps to obtain them:

There are two dashboards to obtain PayU credentials. PayU Latam to obtain the administrative module credentials and PayU Hub/PaymentsOS where Latam credentials are configured and users can follow-up payments:

PayU Latam's module:
  1. Log in to https://merchants.payulatam.com/.
  2. Click Settings and then select Technical configuration.
  3. In this window, you find the Public Key, API key and API Login which allows you to authenticate your commerce during the integration procedure.

PayU Hub/PaymentsOS:
  1. Log in to https://control.paymentsos.com/.
  2. Navigate to Accounts and Business Units.
  3. Select your created Business Unit and get your App ID, Public Key and Private Key.

Dashboard configuration:

  1. Log in to dashboard.y.uno.
  2. Click Connections and then select PayU.
  3. Click Connect.
  4. Introduce Name and credentials: App ID, Public Key and Private Key.
  5. Click Connect.

Configuration of webhooks in partner:

PayU Hub/PaymentsOS
  1. Login to the PaymentsOS Control Center and open the Webhooks configuration page (Accounts > Webhooks).
  2. Select the test or live relevant environment.
  3. Enter an endpoint (the HTTPS URL), that Webhooks notifications should be sent to.
  4. Select the events to track from the Payment Event Alerts list.
  5. Select the business units to associate with the endpoint from the Associated Business Units list.
*Maximum Number of Webhooks: For each business unit in the live environment, you can configure maximum 10 webhooks per event. In the test environment, this is limited to 5 webhooks per event.

Production environment

Specific procedure for a merchant to go live:

No



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Updated 3 months ago