Transaction retries

In Yuno we let merchants retry capture transactions with an error response status just by setting an additional field in the Capture request . The feature is designed to enhance transaction success rates and improve user experience. By setting the "retry_on_error" field to true in capture requests, the system will automatically retry failed transactions up to 5 times within a 24-hour period.

Benefits

  • Improved Transaction Success Rates: Automatic retries increase the likelihood of successful transaction completions, leading to higher approval rates and revenue generation.
  • Enhanced User Experience: Reduces user friction by automatically retrying failed transactions, improving overall customer satisfaction and retention.
  • Operational Efficiency: Automating retry attempts optimizes time and resources by reducing manual intervention for failed transactions, allowing teams to focus on strategic tasks.

Retry scheme

EventDeadline after the first try
First try-
Second try5 minutes
Third try50 minutes
Fourth try6 hours
Fifth try24 hours

Example

{
  "amount": {
    "currency": "COP",
    "value": "5000"
  },
  "retry_on_error": true,
  "reason": "PRODUCT_CONFIRMED",
  "merchant_reference": "AA01"
}