Each payment has one or more associated transactions. The following documentation covers transaction types, status codes, and descriptions after an HTTP 200 status is obtained and a transaction is processed.
Workflow
Types of transactions
Type
Description
PURCHASE
A direct purchase transaction.
AUTHORIZE
Transaction associated with authorization. Mainly for card payments.
CAPTURE
A capture of a previously authorized transaction.
REFUND
A refund of a previously approved transaction.
CANCEL
A cancelation of a previously pending transaction.
VERIFY
Transaction associated with a credit card verification.
CHARGEBACK
Transaction associated with a chargeback.
THREE_D_SECURE
A 3DS verification transaction for an initial purchase.
FRAUD_SCREENING
Fraud screening is associated with fraud verification.
Transaction codes
With every transaction, you´ll receive a response_code detailing more info about it. The details related to each status are presented below. Use the following buttons to navigate to the desired content.
The cardholder is claiming that they did not authorize or participate in a transaction that you processed.
EMV_LIABILITY_SHIFT_NOT_COUNTERFEIT
EMV Liability Shift Non-Counterfeit Fraud
Fraud
The cardholder is claiming that they did not authorize or participate in a transaction that you processed.
CARD_PRESENT_FRAUD
Other Fraud – Card-Present Environment
Fraud
The cardholder is claiming that they did not authorize or participate in a key-entered or unattended transaction conducted in a card-present environment.
NON_CARD_PRESENT_FRAUD
Other Fraud – Card-Absent Environment
Fraud
The cardholder did not authorize or participate in a transaction conducted in a card-not-present environment, such as internet, mail-order, phone-order, and others.
SCHEME_MONITORING_PROGRAM
Other Fraud - Scheme Monitoring Program
Fraud
Scheme Fraud Monitoring program
NO_AUTHORIZATION
No Authorization
Authorization
Correct and valid authorization was not obtained by the merchant.
DECLINED_AUTHORIZATION
Declined Authorization
Authorization
Authorization request received a Decline response and the merchant completed the transaction.
LATE_PRESENTMENT
Late Presentment
Processing Errors
The transaction was not sent to Visa within the timeframe required.
INCORRECT_TRANSACTION_CODE
Incorrect Transaction Code
Processing Errors
The cardholder is claiming that the converted amount of charge on an international transaction is incorrect.
INCORRECT_CURRENCY
Incorrect Currency
Processing Errors
The merchant made one or more errors related to the transaction currency
INCORRECT_ACCOUNT_NUMBER
Incorrect Account Number
Processing Errors
The account number in the authorization does not match the account number used in the transaction.
INCORRECT_AMOUNT
Incorrect Amount
Processing Errors
The cardholder is claiming that the amount they agreed to pay differs from the amount charged.
DUPLICATE_PROCESSING
Duplicate Processing/Paid by Other Means
Processing Errors
A single transaction was processed two or more times.
INVALID_DATA
Invalid Data
Processing Errors
The authorization was obtained using invalid or incorrect data.
PRODUCT_OR_SERVICE_NOT_RECEIVED
Merchandise/Services Not Received
Customer Disputes
The cardholder is claiming that merchandise or services that they ordered were not received.
CANCELED_RECURRING_TRANSACTION
Cancelled Recurring Transaction
Customer Disputes
A recurring transaction was processed after it was cancelled.
PRODUCT_OR_SERVICE_ISSUE
Not as Described or Defective Merchandise/Services
Customer Disputes
The cardholder is claiming the goods were not as described.
COUNTERFEIT_MERCHANDISE
Counterfeit Merchandise
Customer Disputes
The merchandise was identified as counterfeit.
MISREPRESENTATION
Misrepresentation
Customer Disputes
The cardholder’s bank received a notice from the cardholder is claiming misrepresented terms of sale.
CREDIT_NOT_PROCESSED
Credit Not Processed
Customer Disputes
The cardholder’s bank received a notice from the cardholder claiming that they received authorization, credit or voided transaction receipt that has not been processed.
PRODUCT_OR_SERVICE_CANCELED
Cancelled Merchandise/Services
Customer Disputes
The cardholder’s bank received a notice from the cardholder stating that they returned merchandise or cancelled services, but the credit has not appeared on the cardholder’s Visa statement.
ORIGINAL_TRANSACTION_NOT_ACCEPTED
Original Credit Transaction Not Accepted
Customer Disputes
The original credit was not accepted.
CASH_TRANSACTION_VALUE
Non-Receipt of Cash or Load Transaction Value
Customer Disputes
Cardholder did not receive the full cash withdrawal at an ATM.
