Each payment has one or more associated transactions. The following documentation covers transaction types, status codes, and descriptions after an HTTP 200 status is obtained and a transaction is processed.
| Type | Description |
|---|
| PURCHASE | A direct purchase transaction. |
| AUTHORIZE | Transaction associated with authorization. Mainly for card payments. |
| CAPTURE | A capture of a previously authorized transaction. |
| REFUND | A refund of a previously approved transaction. |
| CANCEL | A cancelation of a previously pending transaction. |
| VERIFY | Transaction associated with a credit card verification. |
| CHARGEBACK | Transaction associated with a chargeback. |
| THREE_D_SECURE | A 3DS verification transaction for an initial purchase. |
| FRAUD_SCREENING | Fraud screening is associated with fraud verification. |
With every transaction, you´ll receive a response_code detailing more info about it. The details related to each status are presented below. Use the following buttons to navigate to the desired content.
SUCCEEDED status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| SUCCEEDED |
Transaction successful |
N/A |
0,8,10,11,16,32 |
| FRAUD_VERIFIED |
Transaction verified by fraud provider |
N/A |
- |
| SUCCEEDED_THREE_D_SECURE |
3DS validation successful |
N/A |
- |
WON status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| REVIEW_WON |
Acquirer rejected the chargeback |
N/A |
- |
CREATED status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| ACTION_REQUIRED |
Chargeback or Inquiry received. Decision or documentation must be provided |
N/A |
- |
| SUCCEEDED |
Transaction created successfully |
N/A |
- |
PENDING status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| CHALLENGE_REQUIRED |
Transaction waiting for the challenge completion |
N/A |
- |
| IN_REVIEW |
Chargeback documentation was sent to the provider and is being analyzed |
N/A |
- |
| PENDING_FRAUD_REVIEW |
Transaction is being analyzed by fraud provider |
N/A |
- |
| PENDING_PROVIDER_CONFIRMATION |
Transaction waiting confirmation |
N/A |
- |
| PENDING_REVIEW |
Transaction waiting fraud review confirmation |
N/A |
- |
DECLINED status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| ACCOUNT_STATUS |
Contact your fraud provider to verify your account status. |
N/A |
- |
| ACQUIRE_CONTINGENCY |
Acquire service unavailable |
SOFT |
22, 80, 90, 91, 92, 96 |
| AUTHENTICATION_ATTEMPT |
Authentication attempt without completion |
N/A |
- |
| AUTHENTICATION_FAILED_THREE_D_SECURE |
3D validation failed |
N/A |
- |
| BAD_FILLED_INFO |
Card does not match the parameters from the issuer |
HARD |
30,89 |
| BANK_NOT_SUPPORTED |
Bank not supported by switch |
SOFT |
31 |
| CALL_FOR_AUTHORIZE |
Card acceptor call acquirer's security department |
SOFT |
66 |
| CANCELLED_BY_USER |
Cancelled by user |
SOFT |
17 |
| COUNTRY_NOT_SUPPORTED |
This transaction cannot be processed due to an unsupported country |
HARD |
- |
| CURRENCY_NOT_ALLOWED |
Currency not allowed |
HARD |
- |
| DECLINED_BY_BANK |
Rejected by the bank. Refer to card issuer |
SOFT |
- |
| DECLINED_BY_PROVIDER |
Rejected by the provider. Refer to the provider_data |
SOFT |
- |
| DISABLED |
Restricted card |
SOFT |
- |
| DO_NOT_HONOR |
Do not honor |
SOFT |
5 |
| DUPLICATED_TRANSACTION |
Duplicate transmission of the transaction |
SOFT |
26,94 |
| EXPIRED |
Expired alternative payment method |
SOFT |
|
| EXPIRED_CARD |
Expired card |
HARD |
33,54 |
| FIRST_USE |
Blocked first use |
SOFT |
78 |
| FRAUD_VALIDATION |
Security violation |
SOFT |
34, 59, 63, 64 |
| FRAUD_VERIFICATION_DECLINED |
- |
- |
- |
| INSUFFICIENT_FUNDS |
Not sufficient funds |
SOFT |
51 |
| INVALID_AMOUNT |
Invalid amount |
SOFT |
13,64 |
| INVALID_CARD_DATA |
Card does not match the parameters from the issuer. |
HARD |
56 |
| INVALID_CARD_NUMBER |
Card does not match the parameters from the issuer. |
HARD |
14 |
| INVALID_API |
Trying to verify the payment with an unauthorized IP address |
HARD |
- |
| INVALID_API_VERSION |
Invalid API version |
HARD |
- |
| INVALID_CREDENTIALS |
Fraud provider invalid credentials set in Yuno. |
HARD |
- |
| INVALID_ISSUER |
Invalid issuer |
SOFT |
15 |
| INVALID_MERCHANT |
Invalid merchant or service provider |
SOFT |
3 |
| INVALID_PARAMETERS |
Invalid parameters |
HARD |
- |
| INVALID_SECURITY_CODE |
Invalid card's security code |
HARD |
56,82 |
| INVALID_STATUS |
Invalid status |
SOFT |
- |
| INVALID_RESPONSE_FORMAT |
The response body returned by the provider has an invalid format |
SOFT |
- |
| INVALID_TRANSACTION |
The transaction being attempted is invalid |
HARD |
12,23 |
| ISSUER_VIOLATION |
The issuing bank rejected the transaction due to some violation related to the account. |
SOFT |
93 |
| MISSING_PARAMETERS |
Missing parameters |
HARD |
- |
| NO_RETRY_LIFE_CYCLE |
No retry life cycle |
HARD |
79 |
| NO_RETRY_POLICY |
No retry policy |
HARD |
82 |
| NO_RETRY_SECURITY |
No retry security |
HARD |
83 |
| RETRY_AFTER_1_H |
Retry after 1 hours |
HARD |
|
| RETRY_AFTER_24_H |
Retry after 24 hours |
HARD |
|
| RETRY_AFTER_2_D |
Retry after 2 days |
HARD |
|
| RETRY_AFTER_4_D |
Retry after 4 days |
HARD |
|
| RETRY_AFTER_6_D |
Retry after 6 days |
HARD |
|
| RETRY_AFTER_8_D |
Retry after 8 days |
HARD |
|
| RETRY_AFTER_10_D |
Retry after 10 days |
HARD |
|
| REJECTED_THREE_D_SECURE_REQUIRED |
3DS validation rejection |
SOFT |
- |
| REPORTED_LOST |
Lost card |
HARD |
41 |
| REPORTED_STOLEN |
Stolen card, pick-up |
HARD |
43 |
| REQUESTS_EXCEEDED |
Requests limit for the provider account reached. |
SOFT |
- |
| RESTRICTED_BY_BANK |
Rejected by the bank. Refer to card issuer's special conditions |
SOFT |
62 |
| TERMINAL_ERROR |
Your merchant account is not properly configured for the transaction |
SOFT |
58 |
| TRANSACTION_NOT_FOUND |
Transaction not found |
HARD |
25 |
| UNAVAILABLE_PAYMENT_METHOD |
Requested function not supported |
HARD |
- |
| UNSUPPORTED_OPERATION |
Requested function not supported |
HARD |
40 |
| UNKNOWN_ERROR |
Unknown error |
SOFT |
- |
| USER_RESTRICTION |
Transaction not permitted for cardholder |
HARD |
57 |
REJECTED status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| COUNTRY_NOT_SUPPORTED |
- |
HARD |
- |
| CURRENCY_NOT_ALLOWED |
- |
HARD |
- |
| INVALID_PARAMETERS |
- |
HARD |
- |
| INVALID_REQUEST |
- |
HARD |
- |
| INTERNAL_ERROR |
- |
HARD |
- |
| MISSING_PARAMETERS |
- |
HARD |
- |
ERROR status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| ERROR |
Unknown internal error |
SOFT |
- |
| PROVIDER_ERROR |
Error. An unknown error occurred during the authorization |
SOFT |
6 |
| PROVIDER_INTERNAL_ERROR |
Internal error |
SOFT |
98 |
| PROVIDER_INVALID_CREDENTIALS |
Invalid credentials |
HARD |
- |
| PROVIDER_INVALID_REQUEST |
Invalid request |
HARD |
- |
| PROVIDER_TIMEOUT |
Response received too late |
SOFT |
68 |
| PROVIDER_UNKNOWN_ERROR |
Unknown error |
SOFT |
- |
| OPERATION_NOT_SUPPORTED |
Provider does not support this operation |
HARD |
- |
| TO_REVERSE |
The transaction will be reversed |
HARD |
- |
| PROVIDER_INVALID_RESPONSE |
Invalid response |
HARD |
20 |
| PROVIDER_INVALID_API_VERSION |
Invalid API version |
HARD |
- |
EXPIRED status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| EXPIRED_BY_PROVIDER |
- |
N/A |
- |
LOST status details
| response_code |
Description |
Hard/Soft decline |
ISO 8583 code |
| CLOSED |
- |
N/A |
- |
| EXPIRED |
- |
N/A |
- |
| PARTIALLY_CHARGEBACKED |
- |
N/A |
- |
| REVIEW_LOST |
The Chargeback dispute was lost |
N/A |
- |
For more details, please refer to the reason codes page in the Chargeback guides section.
CREATED status details
| response_code |
response_message |
Category |
Description |
| EMV_LIABILITY_SHIFT_COUNTERFEIT |
EMV Liability Shift Counterfeit Fraud |
Fraud |
The cardholder is claiming that they did not authorize or participate in a transaction that you processed.
|
| EMV_LIABILITY_SHIFT_NOT_COUNTERFEIT |
EMV Liability Shift Non-Counterfeit Fraud |
Fraud |
The cardholder is claiming that they did not authorize or participate in a transaction that you processed. |
| CARD_PRESENT_FRAUD |
Other Fraud – Card-Present Environment |
Fraud |
The cardholder is claiming that they did not authorize or participate in a key-entered or unattended transaction conducted in a card-present environment.
|
| NON_CARD_PRESENT_FRAUD |
Other Fraud – Card-Absent Environment |
Fraud |
The cardholder did not authorize or participate in a transaction conducted in a card-not-present environment, such as internet, mail-order, phone-order, and others. |
| SCHEME_MONITORING_PROGRAM |
Other Fraud - Scheme Monitoring Program |
Fraud |
Scheme Fraud Monitoring program |
| NO_AUTHORIZATION |
No Authorization |
Authorization |
Correct and valid authorization was not obtained by the merchant. |
| DECLINED_AUTHORIZATION |
Declined Authorization |
Authorization |
Authorization request received a Decline response and the merchant completed the transaction. |
| LATE_PRESENTMENT |
Late Presentment |
Processing Errors |
The transaction was not sent to Visa within the timeframe required. |
| INCORRECT_TRANSACTION_CODE |
Incorrect Transaction Code |
Processing Errors |
The cardholder is claiming that the converted amount of charge on an international transaction is incorrect. |
| INCORRECT_CURRENCY |
Incorrect Currency |
Processing Errors |
The merchant made one or more errors related to the transaction currency |
| INCORRECT_ACCOUNT_NUMBER |
Incorrect Account Number |
Processing Errors |
The account number in the authorization does not match the account number used in the transaction. |
| INCORRECT_AMOUNT |
Incorrect Amount |
Processing Errors |
The cardholder is claiming that the amount they agreed to pay differs from the amount charged. |
| DUPLICATE_PROCESSING |
Duplicate Processing/Paid by Other Means |
Processing Errors |
A single transaction was processed two or more times. |
| INVALID_DATA |
Invalid Data |
Processing Errors |
The authorization was obtained using invalid or incorrect data. |
| PRODUCT_OR_SERVICE_NOT_RECEIVED |
Merchandise/Services Not Received |
Customer Disputes |
The cardholder is claiming that merchandise or services that they ordered were not received. |
| CANCELED_RECURRING_TRANSACTION |
Cancelled Recurring Transaction |
Customer Disputes |
A recurring transaction was processed after it was cancelled. |
| PRODUCT_OR_SERVICE_ISSUE |
Not as Described or Defective Merchandise/Services |
Customer Disputes |
The cardholder is claiming the goods were not as described. |
| COUNTERFEIT_MERCHANDISE |
Counterfeit Merchandise |
Customer Disputes |
The merchandise was identified as counterfeit. |
| MISREPRESENTATION |
Misrepresentation |
Customer Disputes |
The cardholder’s bank received a notice from the cardholder is claiming misrepresented terms of sale. |
| CREDIT_NOT_PROCESSED |
Credit Not Processed |
Customer Disputes |
The cardholder’s bank received a notice from the cardholder claiming that they received authorization, credit or voided transaction receipt that has not been processed. |
| PRODUCT_OR_SERVICE_CANCELED |
Cancelled Merchandise/Services |
Customer Disputes |
The cardholder’s bank received a notice from the cardholder stating that they returned merchandise or cancelled services, but the credit has not appeared on the cardholder’s Visa statement. |
| ORIGINAL_TRANSACTION_NOT_ACCEPTED |
Original Credit Transaction Not Accepted |
Customer Disputes |
The original credit was not accepted. |
| CASH_TRANSACTION_VALUE |
Non-Receipt of Cash or Load Transaction Value |
Customer Disputes |
Cardholder did not receive the full cash withdrawal at an ATM. |
