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Onboarding tracks the lifecycle of recipient (submerchant) registration with providers for split payments. Use the onboarding status to understand where a recipient is in the process and whether any action is required. See also:

Onboarding statuses

The onboarding flow can have the following statuses.
StatusDescriptionRequired action
CREATEDInitial record created; validation hasn’t started (often transitions quickly to PENDING).Ensure all required data and documents are provided; otherwise wait for review to start.
PENDINGUnder review by Yuno and/or the provider.No action required.
PENDING_ADDITIONAL_DOCUMENTATIONMore documentation or clarifications required.Upload the requested documents and resubmit.
PENDING_RECIPIENT_ACTIONRecipient must complete steps (e.g., accept terms, KYC, verification).Complete the pending step(s) and continue.
SUCCEEDEDOnboarding completed successfully; recipient is ready for split payouts.Start using the recipient in splits/payouts.
FAILEDProcessing failed; the onboarding was not approved.Review the reason and retry or create a new onboarding after fixing issues.
DECLINEDProvider reviewed and declined the onboarding.Update information or documentation, then create a new onboarding.
BLOCKEDTemporarily blocked due to risk/compliance policy or review.Unblock via the corresponding endpoint or contact support.
REJECTEDPre-submission validation failed before reaching the provider.Fix the issues and retry/submit again.
ERRORTransient processing error (e.g., timeout or connectivity).Retry the operation; contact support if it persists.
CANCELLEDOnboarding was cancelled by the merchant/recipient or automatically due to workflow.Create a new onboarding when ready.
EXPIREDNot completed in time; window expired.Restart by creating a new onboarding.