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This guide explains how Test Mode and Live Mode work in the Yuno dashboard and how to switch between them. For API base URLs and credentials per environment, see the API Environments reference. Yuno uses a single account for both environments. You can switch between Test Mode and Live Mode with one toggle, using the same username and password. This Test Mode/Live Mode toggle is separate from the US/EMEA regional dashboards described below — it does not change which region your account operates in.

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Regional dashboards (US and EMEA)

Yuno operates two regional dashboards: https://dashboard.y.uno (US) and https://dashboard.eu.y.uno (EMEA). How organizations and users relate across the two:
  • Organizations replicate across regions: every organization/merchant that exists in US also exists in EMEA, and vice versa.
  • Users replicate, but accounts don’t: every user that exists in US also exists in EMEA. However, accounts are not synchronized between the two regions — only users are.
  • New users need explicit EMEA access: a user invited to US from now on automatically gets a corresponding user in EMEA, but with no account access or permissions there. An EMEA admin must explicitly grant that user access before they can use the EMEA dashboard.
  • Same behavior via the public API: this replication is not limited to the dashboard UI — if a user is created through the public API, it is created in both US and EMEA regardless of which base URL (US or EMEA) was called.
Beyond account/user replication, other dashboard behavior may differ between the US and EMEA regions; check with your Yuno contact for specifics not covered here.

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Understanding the environments

Yuno has two distinct environments, each serving a specific purpose:
  • Test Mode (Sandbox): When you register, your organization starts with an “Inactive” status and has access only to Test Mode. Use it to explore the dashboard, learn how features work, and run tests without affecting live operations. Test Mode is ideal for trying new configurations and integrations safely.
  • Live Mode (Production): Live Mode is where real customer transactions occur. To access it, you must submit an activation request. Once your account is active, you can run production traffic while keeping the same security and controls. Use Live Mode when you are ready to go live with your integration.

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Transitioning to Live Mode

  1. Requesting activation: From the dashboard home page, submit a request for activation. Your organization’s status will change from “Inactive” to “Under Verification”. Test Mode remains available during verification.
  2. Verification process: Yuno typically completes verification within a few hours. If we need more information, we will contact you.
  3. Access granted: When verification is complete, Live Mode is enabled for your account.

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Switching environments

Switching between Sandbox and Production in the dashboard is simple:
  • One-click switching: Use the dashboard Test mode toggle to switch between environments.
  • Single login: One set of credentials gives you access to both environments; no separate passwords or accounts.