Documentation Index
Fetch the complete documentation index at: https://docs.y.uno/llms.txt
Use this file to discover all available pages before exploring further.
How does Yuno handle expired Pix payments?
How does Yuno handle expired Pix payments?
Yuno automatically tracks the expiration of every Pix payment based on the configuration in your integration. Before a Pix payment expires, Yuno proactively checks whether it has been completed. If the shopper does not pay in time, Yuno notifies VTEX, which automatically cancels the order.
How are saved cards and Click to Pay handled?
How are saved cards and Click to Pay handled?
Saved-card flows and Click to Pay both rely on a customer record being created in Yuno. To enable them, set the Create Customer field to Yes in your Yuno provider configuration. With this option enabled, the plugin creates or updates a Yuno customer record on every payment.
How do I switch between sandbox and production?
How do I switch between sandbox and production?
The environment is determined by the prefix of your Yuno Public API Key:
dev_*,staging_*, andsandbox_*prefixes connect to test environments.prod_*prefixes connect to production.
How can I customize what appears on my shoppers' card statements?
How can I customize what appears on my shoppers' card statements?
Use the Soft Descriptor field in your Yuno provider configuration. The text you enter is sent to the acquirer and shown on the shopper’s card statement. We recommend using your store name to help shoppers identify the purchase and reduce chargebacks.
My business runs multiple VTEX accounts. Do I need a separate Yuno integration for each?
My business runs multiple VTEX accounts. Do I need a separate Yuno integration for each?
Not necessarily. If your VTEX accounts share the same Yuno credentials (e.g., a franchise model), you can use the Main Account fields in the provider configuration to share catalog and order data. If each account uses its own credentials, you should configure them independently.
I have several Yuno accounts under a single VTEX store. Can I use them all?
I have several Yuno accounts under a single VTEX store. Can I use them all?
Yes. You can connect a single VTEX account to multiple Yuno integrations. Configure Yuno as a provider once for each integration with a distinct Affiliation Name, then select the correct affiliation when activating each payment method.
Where can I troubleshoot a specific order?
Where can I troubleshoot a specific order?
Open the order in your Yuno dashboard to see the full lifecycle of every payment attempt, including provider responses and errors. Cross-reference the VTEX order ID with the Yuno payment ID to follow the transaction end-to-end.